The Safe Harbour Counselling Centre

Licensed & Trusted counsellors – Telecounselling & in-person consultations available


Since 2011, The Safe Harbour Counselling Centre has been proudly providing certified psychotherapy and counselling services in Singapore to individuals and families, locals and expats alike.

We are committed to providing a warm and conducive counselling environment to help you work through life’s challenges.

You don’t have to face it alone, let our counselling centre be your Safe Harbour!


Our Services

Do you feel like nothing will ever help; or disaster is just around the corner? If so, you may be experiencing Anxiety, Depression, or relationship challenges! Counselling can help!

We offer Coaching, Counselling & Psychotherapy for Individuals & couples/families.

Physically & mentally exhausted?

Doomed or helpless?

Worthlessness and self-reproach?

Apathy towards everything?

Nervous and worried all the time?

Your relationships deteriorating?

Your relationships deteriorating?

Nervous and worried all the time?

Unable to cope with stressful life events?

Our Counsellors

Friendly, professional, experts

MS Cassandra Chiu

MS Cassandra Chiu

Director. Psychotherapist. Life Coach.


Cassandra is a Master Solution Focused Practitioner, a registered counsellor and accredited coach with the International Coaching Federation. She is experienced in working with depression, anxiety, stress, confidence and relational issues.

Dr. Mark Toh

Clinical Psychologist. Supervisor. Consultant.

Mark has cared for adults, children, families, couples in Singapore, Canada and the US for over 20 years.

MS Linda Wan Koh

Clinical Supervisor. Psychotherapist

Linda specializes in EMDR and neurofeedback. She helps clients resolve trauma, relational hurts, anxiety, stress, and emotional & behavioral issues.


Bouquet of reviews from clients we have worked with. Identities are kept private to protect our client’s confidentiality.

Our Values

Safe & Conducive

Safe & Conducive

Absolute Privacy

Ethics & Care

Ethics & Care

High Standards

Being registered members of various professional counselling bodies, both in Singapore and overseas, we pride ourselves in adhering to high ethical standards in the counselling services we provide. We are committed to providing you with the utmost care during your counselling journey with us.

Being registered members of various professional counselling bodies, both in Singapore and overseas. We are committed to providing you with the utmost care during your counselling journey with us.

For Fellow Therapists

Are you a fellow counsellor, coach, Psychologist, or Psychotherapist looking to start private practice? Not sure about your client load and worried about the on-going cost of renting your own clinic? Cracking your head about incorporating a company, keeping client records or supervision?

If this describes you, we have clinical space to share with the right therapist! We are happy to support your journey into being a therapist in private practice

Whether you intend to work with individuals, couples, or families ; or thinking of conducting workshops or small group trainings, we have the perfect space for you and your clients!

The Safe Harbour Counselling Centre offers a spacious and tastefully appointed room that sits 4-8 comfortably and is also centrally located. Contact us today to find out about ad-hoc room rental , starting at only $35/hour.

At this time, we are not able to offer any internship or employment opportunities.


Frequently Asked Questions

Counselling / Psychotherapy is a process where a trained therapist helps you gain insight into mental, emotional, or relational struggles. The process resolves inner conflicts and enhances your relationship with yourself and others.

A counsellor is trained to listen and guide you through a process to help you resolve your emotional and thought challenges.
We create a safe environment that helps you explore your problems and issues without judgement. Counsellors also provide you with tools to help you change your life.

Most individuals seek counselling because they recognise that they need some help in being able to face a certain challenge or they find themselves stuck in a dilemma. You know you need help when you feel unhappy most of the time, you find it challenging getting along with people, and/or you depend on alcohol, drugs, or some other substances to get through the day. 

In your first session, your counsellor would typically ask certain questions about you and your life. This information helps your counsellor make an initial assessment of your situation. During the session, be prepared to Be open, ask questions, and Be honest about your feelings.

We will work together to:
•Ensure you understand why you are feeling this way.
•Equip you with tools that you can use to start feeling better
•reduce the amount of worrying and introspection you are doing
•resolve any practical problems that are causing you stress
•work on any relationship difficulties you may be having
•help you balance your thinking, so you are not plagued by negative thoughts
•as you feel better, gradually introduce elements to your life that will protect you from becoming stressed, Anxious or Depressed again

Not at all! People who ask for help know when they need it and have the courage to ask for it. Even the best sports car needs a little tuning up every now and then to have the best performance! In therapy, your counsellor will help you explore and identify your strengths and how to implement them to reduce the influence of your struggles.

The difference is between someone who jumps on your side or tells you what they think is best, and a professional who has no vested interests and is trained to help you activate your strengths to resolve the challenge you are facing.
When you’ve been confiding in friends or family, there is the risk that once you are feeling better you could start avoiding that person so you aren’t reminded of the negative emotions, or feel ashamed of the difficult time in your life. A counsellor can help you approach your situation in a new way– teach you knew skills, gain different perspectives, listen to you without judgment or expectations, and help you listen to yourself.
Counselling is also completely confidential. You won’t have to worry about people you are close to knowing your business.

If you are concerned about your relationship, and both of you are ready for some help, marriage / family counselling can help.
If one of you requires individual support, your counsellor will discuss the best way to move forward that would support a trusting relationship.

No. With the exceptions of life-threatening and emergency circumstances, your counsellor will maintain full confidentiality and abide by the ethical code of the Singapore Association of Counselling. This requires your counsellor to securely keep an archive of records and receive regular supervision.

It’s wonderful that you are dedicated to getting the most out of your counselling. Besides being fully present, from time to time, your counsellor may assign homework to aid in your learning or self-discovery. Your active participation and dedication will be crucial to your success.

This is not possible to say in a general FAQs page. Everyone’s circumstances are unique to them and the length of time it takes to allow you to accomplish your goals depends on your desire for personal development, your commitment, and the factors that are driving you to seek help.
In saying that, generally our clients take 4 to 6 sessions to start feeling better.

Medication can be effective in some cases. However, all medication comes with their side-effects and adjustment period. it alone cannot resolve the route of your challenges or teach you to build new perspectives or habits that will see you living to the fullest. Counselling is designed to explore and unpack the problems you are experiencing and expand on your strengths that can help you accomplish your personal goals.

We accept cash, bank transfers, Pay Now / Lah, and PayPal for online / phone sessions.

Counsellors at The Safe Harbour are not Medical Doctors and will not be able to prescribe any types of medication. However, should you need pharmaceutical help, your counsellor will refer you to a psychiatrist.

Each organization is different. It is best to check with your school or HR department. We will provide a printed receipt with a time stamp, and your full name when requested.

Typically, we will be able to offer you an appointment within the week.

Yes, we’ll do our best to work within the constraints of your schedule.

No problem. We offer consultation through phone / video conferencing. The cost is the same as an in-person consultation.

 Typically, the first consult is 90 minutes. This will ensure that we have enough time to get to understand your concerns and work on solutions that will help you feel better quickly.
subsequent Sessions are approx. 55 minutes

Individual Counselling / Psychotherapy Sessions: $300 first consultation, $200/hour on subsequent sessions
Couple / Family: first consultation $400, $250/hour on subsequent sessions
To cope with raising overheads, we reserve the right to revise our rates from time to time.

 Yes, talk to us about counselling packages.

We are not a provider for insurance companies, nor do we process claims.
We will provide receipts and you can approach your insurance provider directly.

 Affordability is relative, you need to ask yourself what your mental health is worth to you, and if your financial priorities are right for your current circumstances.
We’re a registered private business and not funded by any social agency. As such, we have commercial overheads to take care of. In saying that, when possible we would like to assist you to access counselling help. If you have genuine financial difficulties, Write to us with your request.

We understand that plans change, or unpredictable events may arise. We will be happy to reschedule your appointment. However, if you do not show up for your scheduled appointment and you have not notified us at least 24 hours in advance, you will be required to pay the full cost of the session. We will not be able to use your missed hour for anything else.

 Please contact us, and we’ll be happy to address any concerns you may have to help you decide if we are the right counsellors for you.

Contact us today to schedule your first appointment!


Contact Us

The Safe Harbour Counselling Centre
275 Thomson Road, Novena Regency,  
Singapore 307645

Getting Here

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